6 FAQ-section
What if I don’t do a buyoff?
Customers are supposed to execute the buyoff, in order to confirm results and ensure that quality does not deteriorate. Alternatively you may request sign-off to be done by clickworker on behalf of you for an extra fee.
We have the option to configure any API Project in a way that the buyoff is done by clickworkers. This way the created texts are ‘ready for use’ without the intermediate action of the customer. Get in touch with us for more information.
What is the maximum length of the Task-template description?
There is no hard limit for this. However we strongly recommend keeping the working instructions here as short and clear as possible. A clear and short working instruction has significant impact to the throughput and quality of the created texts.
Can TextCreate be configured to create more than one output-language as per Task-language as per Task-template?
No. If the output is needed for multiple language, a Task-template for each output language needs to be created.
Buyoff – How much time do I have for the buyoff or the rejection?
Tasks waiting for buyoff are blocked and waiting for completion. According to the clickworker terms and for fair treatment of our crowd, and approval will be done automatically after 7 days.
If this happens the customer gets the results either through the TASK_COMPLETED.
What if I cannot provide a callback URL for notifications?
The only option left is to use polling and request the task results manually by http-GET requests (see 3.4).
What is a cloned task and how is the notification handled for this?
Due to the process design of the Text product, there may be situations when a task submitted by the customer gets ‘cloned’ (we create a copy and restart the text creation process from the beginning). In this scenario the results will be created for another task-id. Since you will only hold the reference of the ‘original’ id, the parameter ‘show_cloned_task=true’ should be part of every task request (see Project setup - Getting the results). In the near future we want to ensure that the customer gets only known task ids. In the meanwhile we recommend using the